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a. CJA members should adhere to the guidelines set forth by the JVC, CJA, Industry Canada and the Insurance Bureau of Canada as outlined in the Jewellery Appraisal Guidelines Minimum Acceptable Standards (Revised Edition 2009).

a. Members should make every effort possible to ensure that they only participate in the flow of legitimate diamonds and do not deal in Conflict Diamonds. Members are required to put the following warranty on all invoices containing rough or polished diamonds and jewellery containing diamonds:

"The diamonds herein invoiced have been purchased from legitimate sources not involved in funding conflict in compliance with United Nations Resolutions. The seller hereby guarantees that these diamonds are conflict free, based on personal knowledge and/or written guarantees provided by the supplier of these diamonds."

b. Members should abide by the Canadian Guidelines with Respect to the Sale and Marketing of Diamonds, Gemstones and Pearls (Revised Edition 2009).

c. A sealed container should not be used by a Member to deliver gems under warranty that becomes void if the seal is broken.

d. Members should abide by the standards of any nationally recognized gemstone grading system should they wish to utilize its prescribed classification process.

a. Members should adhere to all parts of the Precious Metals Marking Act.

b. For precious metal articles that have been quality marked, Members should be certain that such an article has been validly registered as a Canadian trade-mark with the Canadian Intellectual Property Office or that an application for same has been made. This application should follow the same method as the quality mark.

a. Members should comply with all Anti-Money Laundering Acts, Regulations and Guidance documents and have a compliance strategy in place within their operations.

i. Members should refer to the CJA/JVC Anti-Money Laundering Compliance Kit.

b. Members should provide safe and healthy working conditions for all employees. Appropriate procedures should be in place to prevent accidents and health issues directly related to the activities and site operations of a facility.

c. In the promotion and sales of merchandise, Members should not defame, criticize, undermine or take unfair advantage of another person or company’s reputation or merchandise.

d. Members should not discriminate based on race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, age, marital status or disability with respect to the employment of their staff or in dealings with customers.

e. Members should not reference the CJA, through any means of advertising, to convey or imply to potential consumers that the Association endorses or guarantees the quality and legitimacy of the merchandise for sale.

f. Members’ selling and advertising practices should be in compliance with the rules and guidelines set forth by the Canadian Competition Bureau in the Competition Act.

g. Members selling products should comply with the applicable Canadian Health and Safety Regulations and Legislation.

a. Members are permitted to use the official CJA logo and refer to themselves as “Member Canadian Jewellers Association” in various advertising initiatives. Statements such as “Charter Member” are strictly prohibited.

i. Members should limit the size of the CJA logo or other references to the membership to ensure that the document does not appear to be in conjunction with or on the behalf of the CJA.

ii. The name or logo of the advertiser should be more prominently featured (either in bold type or larger font) than the reference to the membership.

b. Members are permitted to us the CJA slogan, CJA A Sign of Trust, and logo in advertising initiatives.

c. Department store members are not permitted to use the CJA logo.

d. Members under CJA’s one-year probation period should not use the CJA logo or slogan in any advertising initiatives unless the Board of Directors grants special permission.

About The CJA

Standards of Professional Conduct